Terms & Conditions
The terms that apply when you use our website and request an estimate.
Last updated: October 27, 2026
These Terms & Conditions ("Terms") govern your use of the Floor Heros website at floorheros.com (the "Site"). By using the Site or submitting a form, you agree to these Terms. If you do not agree, please do not use the Site.
Use of the Site
You may use the Site to learn about our services and to request an estimate. You agree not to misuse the Site, including by submitting false information, attempting to access it without authorization, interfering with its operation, or using it for any unlawful purpose.
Estimates and pricing
Prices, ranges, packages, and examples shown on the Site are general estimates for planning purposes only. They are not offers or binding quotes. Your actual price depends on the materials you choose, measurements, subfloor and site conditions, removal needs, and other factors confirmed during your in-home visit.
Free in-home estimates carry no obligation. Any work we perform is governed by the written quote or agreement you sign with Floor Heros, which controls if it differs from anything on the Site.
Scheduling and availability
Appointment times, installation timelines, and material availability are subject to change. We will do our best to meet the dates we discuss with you and will let you know promptly if anything changes.
Communications
When you submit a form, you agree that we may contact you by phone, text message, or email about your request, as described in our Privacy Policy. Message and data rates may apply, and you can opt out at any time.
Warranties
Any workmanship guarantee or manufacturer warranty that applies to your project will be described in your written agreement and product documentation. The Site itself, and all information on it, is provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.
Intellectual property
The Site and its content, including the Floor Heros name, logo, mascot, text, photos, and design, belong to Floor Heros or its licensors and are protected by law. You may not copy, reproduce, or use them without our written permission.
Limitation of liability
To the fullest extent permitted by law, Floor Heros will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on its content. Our total liability for any claim related to the Site will not exceed one hundred dollars ($100).
Third-party links
The Site may include links to other websites. We do not control and are not responsible for their content, policies, or practices.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.
Changes to these Terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Continued use of the Site after changes means you accept the updated Terms.
Contact us
Questions about these Terms? Email info@floorheros.com or call 832-925-3036.
